Sleep better knowing your
IT and security are covered.
Business or government, the standard doesn't change.
Book a free consultationsecurity events proactively managed
Australian based, security-cleared experts
average response time
Government, critical infrastructure and enterprise clients nationwide
VelocityOps
Most providers maintain your environment in place. VelocityOps is our internal delivery methodology that embeds measurable improvement into every governance cycle, so your security posture, compliance maturity and costs keep getting better, tracked with evidence rather than promises.
See it in actionSecure Score & performance reviewed
Priorities identified and agreed
Full review, roadmap refreshed
IMPROVING
IT that works quietly in the background, so you don't have to think about it
We take the day-to-day IT burden off your team, reducing downtime, controlling cost and keeping you secure.
Book a consultationProactive, not reactive
We monitor your systems around the clock and resolve most issues before you ever notice them.
Predictable IT costs
One flat monthly fee replaces surprise bills, making budgeting simple and scaling painless.
Security built in
ISO 27001 certified and IRAP assessed practices protect your data and keep you compliant, by default.
Your people, empowered
Fast, friendly support and a shift-left service desk keep your team productive and unblocked.
We're not a traditional MSP. We're a Managed Intelligence Partner.
A traditional MSP keeps the lights on and resolves tickets. We continuously improve your environment, reduce risk over time, and back it with evidence, not promises.
Continuous improvement, not static support
Powered by VelocityOps, every environment we manage gets measurably better over time, not just maintained in place.
Evidence-based, not aspirational
Security posture, compliance maturity and cost outcomes are tracked against agreed targets and reported with real data.
Governed AI adoption, done safely
As you adopt Copilot and AI in Microsoft 365, we put access guardrails, data controls and auditability in place first.
A complete managed IT capability
We deliver all seven under one predictable monthly agreement.
Strategic IT Consulting
Align technology with your goals through agile ICT operations, cloud strategy and long-term technology planning.
✓Technology roadmaps and budgeting aligned to your business objectives
✓Cloud and modernisation strategy grounded in real environment assessment
✓Agile ICT operating models, including shift-left and continuous improvement
✓Microsoft 365 Copilot readiness assessments and adoption roadmaps
✓Delivered by consultants with real Federal Government transformation experienceManaged IT Procurement
Streamlined procurement from start to finish: the right technology, cost-effective and seamlessly integrated.
✓Vendor-agnostic sourcing, so recommendations aren’t tied to one reseller margin
✓Hardware and licensing lifecycle management, end to end
✓Seamless deployment and integration into your existing environment
✓Coordinated vendor fault escalation and warranty managementSOC
A 24/7 Security Operations Centre built on Microsoft Sentinel and Defender, with real analysts triaging real alerts, not just a dashboard nobody watches.
✓Managed detection and response (MDR) across endpoint, identity and cloud
✓24/7 monitoring with a 15-minute MTTA target for critical alerts under Full SOC
✓Proactive threat hunting and custom detection rules tailored to your environment
✓SOC experience delivered for Federal Government and critical infrastructure clients
✓ISO 27001 and IRAP-aligned controls, with monthly threat reportingGRC & Compliance
Evidence-based compliance and audit readiness, mapped to the frameworks that matter to your board, regulators and cyber insurer, not a one-off assessment that goes stale.
✓Control mapping to Essential Eight, ISO 27001, SOCI Act and other frameworks
✓Audit-ready evidence packs, curated and kept current, not assembled under deadline
✓Exception tracking and a risk register with owners and remediation dates
✓Quarterly risk trend reporting and compliance posture reviews
✓Board-ready reporting your leadership can actually useCloud Services
A cloud-first approach with Secure Azure and Managed 365, delivering flexibility, scalability and cost optimisation, secured 24/7 and reported on every month.
✓Secure Azure landing zones with CIS-aligned hardening and benchmarking
✓Managed Microsoft 365, aligned to Microsoft Secure Score recommendations
✓AI-driven cost and security insights via our Opticus optimisation platform
✓24/7 monitoring, incident management and monthly OS patching
✓Cost transparency and forecasting, so cloud spend stays predictableEnd-User Support
Fast remote support that resolves issues before they escalate, with a service desk that aims to fix things on first contact, not just log a ticket and move on.
✓Local service desk via phone, email and portal during business hours
✓Remote resolution for M365, endpoint and account issues
✓91% first-contact resolution achieved in a comparable Digital61 client environment
✓Shift-left, self-service enablement to reduce repeat tickets
✓Problem management that finds and fixes root causes, not just symptomsInfrastructure Management
Reliable, scalable infrastructure kept operational through proactive maintenance, continuous monitoring and rapid issue resolution, so your team spends less time firefighting and more time on the business.
✓24/7 proactive monitoring and alerting across servers, network and endpoints
✓Monthly patching, CVE and vulnerability management, and security hardening
✓Backups, disaster recovery and business continuity planning
✓Capacity planning and performance benchmarking that scales with you
✓Transparent monthly reporting on infrastructure health and status
Strategic IT Consulting
Align technology with your goals through agile ICT operations, cloud strategy and long-term technology planning.
✓Technology roadmaps and budgeting aligned to your business objectives
✓Cloud and modernisation strategy grounded in real environment assessment
✓Agile ICT operating models, including shift-left and continuous improvement
✓Microsoft 365 Copilot readiness assessments and adoption roadmaps
✓Delivered by consultants with real Federal Government transformation experience
Managed IT Procurement
Streamlined procurement from start to finish: the right technology, cost-effective and seamlessly integrated.
✓Vendor-agnostic sourcing, so recommendations aren’t tied to one reseller margin
✓Hardware and licensing lifecycle management, end to end
✓Seamless deployment and integration into your existing environment
✓Coordinated vendor fault escalation and warranty management
SOC
A 24/7 Security Operations Centre built on Microsoft Sentinel and Defender, with real analysts triaging real alerts, not just a dashboard nobody watches.
✓Managed detection and response (MDR) across endpoint, identity and cloud
✓24/7 monitoring with a 15-minute MTTA target for critical alerts under Full SOC
✓Proactive threat hunting and custom detection rules tailored to your environment
✓SOC experience delivered for Federal Government and critical infrastructure clients
✓ISO 27001 and IRAP-aligned controls, with monthly threat reporting
GRC Compliance
Evidence-based compliance and audit readiness, mapped to the frameworks that matter to your board, regulators and cyber insurer, not a one-off assessment that goes stale.
✓Control mapping to Essential Eight, ISO 27001, SOCI Act and other frameworks
✓Audit-ready evidence packs, curated and kept current, not assembled under deadline
✓Exception tracking and a risk register with owners and remediation dates
✓Quarterly risk trend reporting and compliance posture reviews
✓Board-ready reporting your leadership can actually use
Cloud Services
A cloud-first approach with Secure Azure and Managed 365, delivering flexibility, scalability and cost optimisation, secured 24/7 and reported on every month.
✓Secure Azure landing zones with CIS-aligned hardening and benchmarking
✓Managed Microsoft 365, aligned to Microsoft Secure Score recommendations
✓AI-driven cost and security insights via our Opticus optimisation platform
✓24/7 monitoring, incident management and monthly OS patching
✓Cost transparency and forecasting, so cloud spend stays predictable
End-User Support
Fast remote support that resolves issues before they escalate, with a service desk that aims to fix things on first contact, not just log a ticket and move on.
✓Local service desk via phone, email and portal during business hours
✓Remote resolution for M365, endpoint and account issues
✓91% first-contact resolution achieved in a comparable Digital61 client environment
✓Shift-left, self-service enablement to reduce repeat tickets
✓Problem management that finds and fixes root causes, not just symptoms
Infrastructure Management
Reliable, scalable infrastructure kept operational through proactive maintenance, continuous monitoring and rapid issue resolution, so your team spends less time firefighting and more time on the business.
✓24/7 proactive monitoring and alerting across servers, network and endpoints
✓Monthly patching, CVE and vulnerability management, and security hardening
✓Backups, disaster recovery and business continuity planning
✓Capacity planning and performance benchmarking that scales with you
✓Transparent monthly reporting on infrastructure health and status
From first call to fully managed, in three steps
Book a consultation
A free, no-obligation chat to understand your environment, priorities and goals.
We assess and plan
We review your setup and return a clear, costed plan with quick wins and long-term priorities.
Onboard and manage
Seamless onboarding, then proactive 24/7 management from our senior Australian team.
first-contact resolution
security operations centre
Australian-based engineers
Security you can prove, not just promise
We protect Federal Government and Critical National Infrastructure environments every day. The same accredited rigour now defends businesses like yours.
Hear it straight from the source
Real partnerships, real outcomes, in the words of our clients and our team.
Digital61 has played an instrumental role in maintaining that foundation, enabling AMSA's operational and regulatory functions to continue delivering for the Australian community.
Chief Information Officer, Australian Maritime Safety Authority
Real results for real businesses
Frequently asked questions
Can't find what you're after? Our team is happy to talk it through.
Book a consultationWhat's included in Digital61's Managed IT Services?
End-to-end coverage: infrastructure management, 24/7 monitoring, SOC services, GRC and compliance, end-user and service desk support, cloud management, strategic IT consulting and procurement, all under one predictable monthly agreement.
How much do Managed IT Services cost?
Pricing is a flat monthly fee based on your team size and environment, with no surprise bills. Book a free consultation and we’ll scope a plan tailored to your needs.
How fast will you respond to issues?
Our average response time is under 15 minutes, backed by clear SLAs. With 24/7 proactive monitoring, most issues are caught and resolved before they affect you.
Can you work alongside our existing IT team?
Absolutely. We can fully manage your IT or co-manage, augmenting your internal team and taking on the day-to-day so they can focus on strategic projects.
Are you across security and compliance?
Yes, security is core to everything we do. We’re ISO 27001 certified, IRAP-assessed and DISP-registered, with deep experience supporting Government and Critical National Infrastructure.
See the gaps before you sign anything.
We start with a clear-eyed assessment of your environment, not a sales pitch. You'll see exactly where you stand and what a partnership would involve before committing to a managed service agreement.
Assessment-led engagement
A clear gap analysis before any managed service commitment.
Clear, costed plan
You'll know exactly what's included and what it costs upfront.
Transparent flat pricing
One predictable fee, no surprise bills.
Earned every month
We keep proving it, every single month.
Don't take our word for it. Put us to the test.
Most providers make you wait. We don't. Leave your details and watch us prove it.
Canberra
Building 5, 1 Dairy Road
Fyshwick ACT 2609
Sydney
Level 10, 477 Pitt St
Sydney NSW 2000